Terms & Conditions
Terms & Conditions
Prices are in Ringgit Malaysia.
Price excluded delivery, set-up, product training and installation.
Products marked with *** are Back-order Items, you will be notify to make payments while stock is available/ready for pickup.
Warranty & Return Policies
- Nutron's warranty policy is in accordance with the terms and conditions of its respective suppliers.
- Nutron is not responsible for any damage to customer's equipments due to misuse or manufacturer's defect of product purchased from Nutron. All complains and lawsuits shall be directly to manufacturer.
- Original receipt¹ is required for any and all warranty and return issues.
- Goods sold are not refundable, returnable or exchangeable.
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Products with a manufacturer's defect are entitled to a *ONE-TO-ONE exchange (subject to manufacturer's policy and availability of stock) if: a) The product has an actual manufacturer's defect.
b) The packaging and all its original content (including any software and manuals) is complete, in good and resellable condition.
c) The product is accompanied with the original receipt, within seven (7) days of the acceptance date. - Customers must pay all shipping costs and any additional charges and take full responsibility of the product damage or lost during return shipment.
*Not applicable for supplies, accessories and comsumable products.